Frequently Asked Questions
Explore questions that our customers and community commonly ask about Britannica Digital Learning, our products, and support.
Britannica Digital Learning
- Q: What is Britannica Digital Learning?
- Q: What makes Britannica so credible in today’s information age?
- Q: What are some of your most popular educational products?
Product Support
- Q: What’s the best way to learn about Britannica’s products?
- Q: What are some of the ways you help onboard or assist new and existing subscribers?
- Q: What if I need help with understanding how to best use Britannica’s educational products?
Purchase Support
- Q: How do your products’ annual subscriptions work?
- Q: How do I learn more or set up a free trial?
- Q: How can I order an annual subscription to your products?
Technical Support
- Q: Can I use your products on my tablet and mobile device? What devices does the product work on? Does it require an app?
- Q: How do you provide access to your products? What are the technical requirements for utilizing your products?
- Q: Is it possible I’m already a customer?