FAQ for Britannica Digital Learning

What is Britannica Digital Learning?

Britannica Digital Learning is a division of Encyclopædia Britannica, Inc. Our mission is to ignite curiosity, enrich the lives of students and lifelong learners, and celebrate independent discovery.

About Encyclopædia Britannica Group:

A global leader in education whose flagship products serve the needs of students and consumers on multiple platforms and devices, Britannica has been a pioneer in digital learning since the 1980s and a purveyor of facts since 1768. The company today serves the needs of students, lifelong learners, and professionals by providing curriculum products, language-study courses, digital encyclopedias, and professional readiness training through Encyclopædia Britannica, Britannica Digital Learning, Britannica Knowledge Systems, Merriam-Webster, and Melingo.

What makes Britannica so credible in today’s information age?

Britannica’s editorial content is unmatched by competitors in quality, quantity, and up-to-dateness.

Our knowledge is tapped from experts from around the globe, including historians and Nobel Prize winners. Learn about the greatest discoveries, insights, and literary achievements in the words of the actual authors, such as Abraham Lincoln, Christopher Columbus, Emily Dickinson, F. Scott Fitzgerald, George H.W. Bush, Jane Austen, Martin Luther King, Jr., Plato, Sun Tzu, the Wright brothers, Thomas Jefferson, Virginia Woolf, Winston Churchill… and more!

When you add in Britannica’s in-house editorial proficiency and fact checking and combine it with the experience of curriculum specialists, educators, and developers of innovative technology products, the result is high-quality, standards-aligned, award-winning resources that make teaching and learning more effective.

Who are your products suitable for?

Our products empower all ages from Pre-K to university students and beyond. Today, nearly 100 million students, educators, and curious minds around the world have access to age-appropriate e-books, online tools, apps, and other curriculum and information resources from Britannica.

How do your products align with state curriculum standards?

We put 21st-century skills at the center of learning. With products that align to state and national frameworks (e.g., Common Core State Standards, College, Career, and Civic Life (C3) Standards, and the Next Generation Science Standards), Britannica Digital Learning prepares students for the world they’ll shape. Our products enable teachers to browse content by Lexile levels and curriculum topics. Many of our products include curriculum standards correlations, which enable educators to easily find content that supports a standard or readily see what standard the content supports.

How can I contact you?

Need help? Or just want to connect with us? We look forward to hearing from you. Here are a few ways you can reach us.


Mailing Address:

Britannica Digital Learning Support

Encyclopædia Britannica

325 North LaSalle Street, Suite 200

Chicago, IL 60654


For questions related to our institutional and special library products, subscriptions, renewals, or placed orders, please call our sales office at 1-800-621-3900 and press 1 for Institutional Sales, or e-mail salessupport@eb.com.

For Professional Development and Training, please visit, e-mail training@eb.com, or call 1-800-621-3900, ext. 7201.

For Customer Support regarding access issues, technical issues, or ADA compliance, please contact us at 1-800-621-3900, ext. 7160. You can also provide a detailed request here: Britannica Customer Support form.

For Technical support, please e-mail edsupport@eb.com or call 1-800-621-3900, ext. 7160.

And you can always reach us on Social

• FB – https://www.facebook.com/britannicalearn/

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• Pinterest – https://www.pinterest.com/britannicalearn/

• LinkedIn – https://www.linkedin.com/showcase/britannica-digital-learning/

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